Terms and Conditions

Welcome to Faisal SupplyHub! By using our website and services, you agree to the following Terms and Conditions. Please read them carefully before making a purchase.

1. General Information

  • Faisal SupplyHub is an electronics store operating in Pakistan, offering a range of electronic goods.
  • These Terms govern all interactions, including browsing, purchasing, and communication with Faisal SupplyHub.
  • We reserve the right to update or modify these Terms at any time. Any changes will be posted on our website.

2. Eligibility to Use

By using our services, you confirm that:

  • You are at least 18 years old or have parental/guardian consent.
  • You provide accurate and complete personal and payment information.
  • You will not engage in fraudulent activities or violate applicable laws while using our services.

3. Product Information & Pricing

  • We make every effort to accurately describe our products and pricing. However, errors may occur, and we reserve the right to correct any mistakes.
  • Prices are listed in Pakistani Rupees (PKR) and are subject to change without prior notice.
  • Promotions and discounts may apply for a limited time only and cannot be combined with other offers.

4. Orders & Payment

  • Orders are confirmed only after successful payment.
  • We accept cash on delivery (COD), bank transfers, and online payment methods (if available).
  • In case of payment failure or verification issues, your order may be canceled.

5. Shipping & Delivery

  • Delivery times depend on location and courier services. Estimated delivery times are provided in our Shipping Policy.
  • Any delays caused by couriers, weather, or unforeseen events are beyond our control.
  • Customers are responsible for providing an accurate shipping address. Incorrect details may result in delayed or failed deliveries.

6. Returns, Refunds & Exchanges

  • If you receive a damaged, defective, or incorrect product, you may request a return within 7 days of delivery.
  • Returns must comply with our Return and Refund Policy.
  • Refunds will be issued through the original payment method or bank transfer.

7. Warranty & Repairs

  • Some electronic items may come with a manufacturer’s warranty.
  • Faisal SupplyHub does not offer additional warranties beyond the manufacturer’s terms.
  • Warranty claims must be handled directly with the manufacturer or authorized service centers.

8. Limitation of Liability

  • Faisal SupplyHub is not responsible for any indirect, incidental, or consequential damages related to the use of our products or website.
  • We do not guarantee that our website will be free of errors, viruses, or interruptions.

9. Privacy Policy

Your personal information is collected and processed according to our Privacy Policy. We ensure strict confidentiality of your data and do not sell or share your information with third parties.

10. Governing Law & Disputes

  • These Terms are governed by the laws of Pakistan.
  • Any disputes shall be resolved through negotiation. If no resolution is reached, the matter will be handled in the courts of Mardan, Pakistan.

11. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us:

📞 Phone: 03139374052
📍 Address: Office No.5, 2nd Floor, Pakistan Plaza, Main Bazar, Shergarh, Mardan, Pakistan.
📧 Email: contact.fsupplyhub@gmail.com