Privacy Policy

At Faisal SupplyHub, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website and services. By accessing or using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide better service and enhance your shopping experience:

a. Personal Information

  • Name, contact number, email address, and shipping details when you place an order.
  • Billing and payment details (processed securely through third-party payment gateways).

b. Technical Information

  • Your IP address, device type, browser type, and browsing activity on our website.
  • Cookies and tracking technologies to improve your user experience.

c. Service-Related Information

  • Information related to your purchase history, preferences, and feedback.

2. How We Use Your Information

The information we collect is used for:

  • Processing and delivering orders efficiently.
  • Improving customer support and resolving queries.
  • Sending order confirmations, updates, and promotional offers (only with your consent).
  • Enhancing website functionality and user experience.
  • Preventing fraudulent transactions and ensuring security.

3. Information Sharing and Security

We do not sell or rent your personal information to third parties. However, we may share data with:

  • Service providers (such as courier companies and payment processors) to fulfill your orders.
  • Legal authorities, if required to comply with laws or protect our rights.

We implement strict security measures to safeguard your data against unauthorized access, loss, or misuse.

4. Cookies and Tracking Technologies

Our website uses cookies to:

  • Improve website navigation and user experience.
  • Store your preferences for future visits.
  • Analyze site performance and optimize content.

You can manage or disable cookies in your browser settings, but doing so may affect website functionality.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies before sharing information.

6. Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy. You may request the deletion of your personal data by contacting us.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request corrections if any information is inaccurate.
  • Opt-out of promotional communications.
  • Request deletion of your data (subject to legal and contractual obligations).

To exercise these rights, contact us at contact.fsupplyhub@gmail.com

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📞 Phone: 03139374052
📍 Address: Office No.5, 2nd Floor, Pakistan Plaza, Main Bazar, Shergarh, Mardan, Pakistan.
📧 Email: contact.fsupplyhub@gmail.com